Hours and Scheduling

Essential Balance Massage Therapy & Wellness offers hours Monday through Saturday by appointment only. Daytime and evening are available.
 
Feel free to call me at 315-727-3279 to discuss any questions you may have, and we can schedule an appointment time that is convenient for you!

Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you may be asked to pay the full amount of your appointment. If so, this must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They may be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, it will be considered a “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you!
 
 

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